FAQ

A: At Carly Cosmetics, we strive to provide our customers with a seamless and flexible shopping experience. When you order luxury candles, air diffusers, fragrances, or skincare products from our online store, you have a variety of payment options to choose from. We accept all major credit cards, including Visa, MasterCard, and American Express. Rest assured, all transactions are processed securely to protect your personal information. Happy shopping!

If you are interested in putting our product in your stores, contact us at 083 406 8930 or 082 894 8927 for wholesale pricing.

Please email your order reference number and your enquiry to our orders team at info@carlycosmetics.co.za for any enquiries related to your online order.

If your product is damaged, please send us a picture on Whatsapp at 082 894 8927 or 083 406 8930. We will replace the damaged product free of charge.